TechFinancials on MSN

AWS and Salesforce put CRM data, AI agents, and model choice into the tools teams use every day

New integrations bring Salesforce data, context, and actions into Amazon Quick, AWS agents into Slack, and Agent2Agent (A2A) ...
No Jitter

Dreamforce 2019: Amazon Connect Comes of Age

At Dreamforce 2019 last week, Amazon Web Services (AWS) flexed its muscles with two notable contact center announcements. The first is that Salesforce would be offering AWS voice and call ...
Web CMS

Amazon Connect’s New Era: AI, Omnichannel Support and Enhanced Security

AWS recently announced a significant expansion of Amazon Connect, introducing generative AI capabilities, Salesforce integration and enhanced security features to advance customer engagement, ...

Salesforce deepens its integrations with AWS and Google Cloud to support AI agents

Salesforce Inc. is stretching its data and artificial intelligence tentacles further into the public cloud, announcing expanded strategic integrations with both Amazon Web Services Inc. and Google ...
Tech Times on MSN

Salesforce launches AIforce: CRM data now works in Claude, Slack, Amazon

Salesforce AIforce, launched at Dreamforce 2026, routes live CRM data and permissions into Claude, Slack, and Amazon Quick ...
Unite.AI

Salesforce and AWS Expand AI Integrations Across Slack and Amazon Quick

Salesforce and Amazon Web Services (AWS) announced an expanded collaboration on September 15, 2026, introducing integrations that put Salesforce business context inside Amazon Quick, bring AWS ...